How does the free trial work?
Sign up and get 8 platform-hours — one platform gives you 8 hours, four platforms gives you 2. The trial ends when the allowance runs out or 14 days after sign-up, whichever comes first. It has the same features as Pro (recording, replay and video live included), on smaller allowances. No credit card, and you decide after you have used it.
Why annual billing only?
Annual billing lets us keep the price below a monthly equivalent. The amount and the service period are shown before you pay, and access opens immediately after.
Can I get a refund if I stop using it?
Annual plans are non-refundable — which is why the free trial exists. Run one real broadcast on the trial allowance before you decide.
Do unused hours roll over?
The monthly allowance included in a plan does not roll over; it resets each month. Top-up packs you buy separately stay in your account and do not expire.
Is there a limit on a single broadcast?
Eight hours per session, after which it stops automatically. Start a new session to keep going.
How long are recordings kept?
Pro and Unlimited record every session. On Pro, recordings are kept 3 days — download the MP4 or push it back out within that window; after that it is deleted automatically.